I type LL5 to start LapLink V. I see the message Loading LapLink V, Please Wait but nothing happens. I have to turn off and restart my computer.
Cause
This is probably caused by an IRQ (Interrupt ReQuest) conflict between two ports that LapLink V/DOS
tries to initialize as it loads. Additionally, there may not be enough memory available for the
program.
Solution
Note: These steps assume that the mouse works in LapLink V/DOS. If it does not,
use ALT and the highlighted letter. TAB and the Arrow keys will move the cursor around the dialogs.
To check for IRQ conflicts, follow these steps: If running in DOS:
- At the C:\> prompt, type
CD LL5 and press
Enter.
- Type
REN TSI.INI TSI.OLD and press
Enter.
If running in Windows:
- Right-click
My Computer and click
Explore.
- Double-click the
LL5 folder.
- Right-click
TSI.INI and click
Rename.
- Change the name to
TSI.OLD.
Try LL5.EXE again. If it launches correctly, continue with the next step.
- From LapLink's
Options menu, click
Port/Modem Setup.
- Click the
one (1) port you use to connect.
- Click
Reset.
- Check the Enable Port box. If it's selected, click
OK.
-
- If the computer has frozen, reboot. This indicates that you have a two ports that are
configured the same. To solve this problem, you will need to open the computer and remove one of
the ports from the motherboard.
- If the computer has not frozen, click
Done.
- If the Enable Port box is not checked, click
OK and move to the next port.
Repeat the Reset steps until you have one port enabled and the
computer does not hang.
If LL5.EXE does not restart correctly after renaming TSI.INI, or to check for available
memory, see
Technical Document 718: How to Install and Use
LapLink V/DOS to Rescue Data from a Computer for more information.
Product: V for DOS
KB: 711
Last updated: Invalid Date
Keywords:
Errors: Freeze
Platforms:
Wildcards (internal use):
